Clients reviews about Total Techs IT LLC

From start to finish, Kevin, Matt and the team have provided the best service and support we've ever experienced! They are extremely professional and care deeply about their customers needs and satisfaction. Total Techs installed a comprehensive security system in our home and ensured that, not only did we have the full coverage we needed, but that we also understood how to successfully use the entire system. We are already planning to have Total Techs do other large projects for us as we know they will do a phenomenal job! Thank you, Kevin, Matt and team! ~ Lorraine C

Lifesavers doesn’t even begin to cover it! Kevin and the entire team at Total Techs IT LLC are absolutely incredible. My entire livelihood depends on having reliable access to my computer, so when I was suddenly hit with the dreaded blue screen of death—just 24 hours before boarding a plane—panic instantly set in. With no backup plan and everything on the line, I brought my laptop to Kevin and his team. They were complete magicians! Not only did they go above and beyond to get me back up and running, but they did it so quickly and professionally that I only lost a few hours instead of days of work. They were friendly, understanding, prompt—and honestly even entertaining while I waited. It’s rare to find a team that combines this level of technical expertise with such excellent customer service. Whether you need help with tech issues, business continuity, or even security systems, I highly recommend Total Techs IT. They’re the team you want in your corner when things go sideways. Do yourself a favor—call them before you’re in a tech emergency! You’ll thank yourself later. ~ Mandy J

If there was a 10 star rating I would happily give it to TotalTechs -Bought an in the box new HP Desktop, and it needed warranty work immediately-Didn't want to mess with that- Took it into Kevin-Was treated so well I could not believe it They not only solved the problem ,but increased capacity, and set it up for my needs as well--for a way more than fair charge--This old non tech savvy man could not be more pleased--Thanks guys from the bottom of my heart---- ~ Robert T

I've been having issues with my gaming PC for about a year now. From the start, Kevin was super friendly and knowledgeable about the whole process. I ended up needing a new liquid cooling system and fans installed - Kevin was super vocal and kept me up to date with what was happening. I cant say I've had a lot of luck in regards to pc repair for gaming PCs in the magic valley prior to this, so I would fully recommend Kevin and his team for any of your needs in this area. Super professional A++ ~ Nick D

So glad to have found this company. I took my computer to be repaired to the Geek Squad and was hit with nothing but high pressure sales and services. Decided to go elsewhere and so happy I did. The folks at Total Techs were so polite, and helpful and my computer was up and running like new the next day. Thanks so much to them. I would highly recommend them. And if ever I should need help with my desktop again they will be the ones I call. 5 Stars. ~ cory n

Total Techs provides top-notch technology services to small and medium sized businesses, helping these companies stay ahead in the ever-changing tech landscape. Their commitment to delivering high-quality services and support to their clients is evident in their successful track record. I highly recommend Total Techs to any small or medium sized business in need of technology solutions and services. ~ James O

I had to wire up a new refrigeration control with a Wi-Fi antenna however, I did not have an open port to plug my equipment into. I called Kevin with Total Techs and he got on it right away and sent Triston out within an hour. Triston easily installed a new switch and I was up and running promptly! Amazing service and very knowledgeable! Will use these guys for every installation going forward at the plant! ~ Shane G

Total Tech was able to address all of my needs with the highest level of insight and quality. Kevin took a pragmatic approach to ensure that our needs were understood and met with the best possible solutions. We have used an array of different companies in the past, but Total Tech IT is the only one that set the bar in terms of service. I reccomend getting in touch with them with any of your needs, small scale to grand. ~ Thomas R

I would recommend Kevin for all your I. T. needs. I have not had an issue that was not resolved quickly at a fair price. This is a high value company that puts people first. Kevin gives back to our community using his skills to help others. That sets him apart. You will be pleased to trust this company with your needs in your home or business. Barry Knoblich ~ Barry K

Over the past two years I have enjoyed a great professional experience with Kevin and "Total Techs IT." I asked for and received a quality security system and upgraded support for several logistics computer modules. When a recent storm knocked out camers, Kevin quickly discovered the faults and got us up and running again. We are grateful for the support. ~ L A

Such friendly and helpful staff! They helped me after I had clicked on a spam link . They got me all straightened out and reassured me that my phone was clean and my problem solved. I so appreciate their help in this situation. They are very knowledgeable. I would use them again for any tech issues. ~ Christy F

Omg! These guys are over the top with tech services and customer care. Fix my issues within a couple hours. Yes had to do windows reinstall which was ok with me. I have all important photos and files backed up. I would advise any one who owns a computer to back up. Made a new friend her name was Cindy. ~ ROG C

Kevin and his entire team took care of my home security system and I cannot be more happier! Great communication with everyone on every step. I even had an issue using the app and they walked me through it all. I would highly recommend Total Techs to ANYONE considering any kind of tech service in the Magic Valley. ~ Tasia L

Kevin was great giving me advice when I was a victim of Identity theft. The scum bags hacked my windows computer even with a McAfee "protection", we have since then did a complete clean out on my windows computer but we also purchased LifeLocke, which is far better than MaAfee security. Thanks Kevin for your help. ~ KJ W

Kevin and the staff at Total Techs are awesome! Super knowledgeable about all the best tech support for individual needs, and never gave me the run around on things I didn't need. They were always friendly, and helped me out in a pinch! Highly recommend and will use them in the future for my IT needs. Thanks Total Techs! ~ Logan S

I would recommend Kevin and his techs any day of the week for your electronics, security, internet troubleshooting, or web support through various things. He was quick and attentive to all what I needed when seeking is professional help. Excellent team of techs on board with a great attention to detail. 👍🏽 ~ Chris T

I highly recommend! I had a mess going on with 3 different computers, different operating systems and I explained the best I could in my non-tech language what my end goal was. Kevin was able to decipher what I needed and executed it to a T! Kevin worked after hours, never expressed judgement and exceeded my expectations! ~ Christy L

Kevin is quick and efficient. As soon as I tell him we are having any problem with electronics, he is on it and fixing it. There has been nothing as of yet that Kevin has not been able to get working again. Kevin is very personable and knowledgeable. I would highly recommend him to anyone. ~ Nikki M

Tony replaced my computers hard drive and battery in just a day. He picked up my laptop and brought it back to me. Friendly, knowledgeable, fast and reasonably prices. I would highly recommend Tony and his team! Thank you guys for your great service! ~Stacey Blakeslee ~ Shane B

I would recommend Total Techs especially Kevin. He updated my old laptop from HDD to SDD and it is running much faster. Was very professional and answered all my questions. I had my laptop back the next day. Very reasonable cost. Thanks, will do business again. ~ Gary C

We worked with Total Techs for our Audio and Video at Twin Blades Axe And Rage. Total Techs did a phenomenal job with all technology in our facility. Highly recommend for IT support as well, they built our system for our front desk. Get ahold of Total Techs for all your IT needs. ~ Malyki M

Kevin is always there for us when we need him. He worked with me until after 1am on a computer rebuild one night - WAY above and beyond the call of duty. Never had an IT service that looked out for my company and my personal interests as quickly and reliably as he has ~ Dispatch T

My computers hard drive crashed. After calling Kevin at Total Techs he was at my business within an hour. He was prepared with all the equipment he needed to fix my computer. He backed up all my documents and installed the programs I needed. I highly recommend Kevin for all your IT needs! ~ Lori E

Absolutely amazing service! They took my franken PC and fixed it up and upgraded. They kept me updated and informed me what they were doing. I will definitely be coming back for all my PC and tech needs. ~ Ryan C

Reviews from our customers

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